Revolutionary New Labor Force Providing Flexible And Cost-Effective Business Services

Over the past decade many companies, professionals, executives, individuals & organizations have a used a cost effective business solution known as the Virtual Assistant, to streamline their business. They have benefited from hiring their services, which can save you time and money in your business or projects. Many companies are seeking cost-effective support for their business in their “own backyard” instead of venturing overseas for outsourcing services or business support services.

By working with a Virtual Assistant, a business can save by: lowering overhead costs, eliminate federal obligations of an employee, you only pay for the services that you request, eliminate the cost of finding/training an employee, they can help you to reduce your work hours, help you to improve or reduce administrative tasks, provide assistance at half of the cost of employees. Some of them offer discounts on their services, you don’t have to have a business or employees to use their services or some of them can work along with your current staff.

They provide professional business services in a variety of areas: office / business management or support, business consulting, web design, secretarial services, tax processing, accounting, personal assistant, payroll, public relations, bookkeeping, computer services, real estate, typing services, research & analysis, marketing, project management, transcription services, business management, art dealer/ art design, web analytics, computer specialist, seo, data management, email management and many other specialized business services. All business services don’t have to be outsourced to them & they can assist with portions of your business needs or one time projects.

Their business experience & backgrounds in business are endless. They work via the Internet, phone, email, instant messenger, fax, courier services and postal mail. There are no geographic restrictions on some of their services; which can be offered worldwide & some of them offer one single service or multiple services. When a business is created and growing, administrative tasks can increase. This can equal to less time that a business has to generate new revenue or focus on other aspects of business. Wouldn’t it be great to have an assistant to call only when you need them? That’s what a Virtual Assistant can do.

CNN.com states “Those in the industry say it is on the rise because it is cost-effective. The employer does not pay for extra office space, furniture, equipment or software. There is no additional cost for training, pensions or work insurance.” A Virtual Assistant does not become a part of your company, they are self-employed business owners. Hiring one can cut back on employees wasting time at work. According to a survey from Salary.com and America Online states “employees are wasting about twice as much time as their employers expect.” Salary.com stated ” employers spend $759 billion on salaries for which real work was expected, but not actually performed.”

Outsourcing is better for the environment, reduces commuting back and forth to work, there is less worry about late employees, employees wasting time on the job and costing a company extra money. A Virtual Assistant is a professional who is 100% focused on your business needs and only bills for the hours worked and/ or tasks completed and they can be a good business solution for outsourcing and helping to cut back on additional business expenses.

While more businesses move their marketing and communications to the internet, Virtual Assistants become a more obvious choice for business or staffing problems. You can hire them faster than an employee and pick which hours, days or services that you need their assistance on. For less than the cost of temps or employees, you can take advantage of professional assistance with a variety of skills with the click of a mouse.

Finding one can be done in many ways: [http://www.clericalsolutionsinc.net] , http://www.toplisted.net (click Business, then click Virtual Assistant USA or UK), type into a search engine : Virtual Assistant or Virtual Assistant services,networks or associations. A sensible and practical solution to growth can be to increase your business manpower. So hire a Virtual Assistant, a creative new labor force that provides practical solutions & services for business, individuals, professionals, executives and job growth potential for outsourcers.

Relocation Service Industry – Tips To Choose The Right One For Your Job

The most difficult part of relocation is the actual moving process. Plenty of things need to be arranged, including packing your personal things, buying a new house and settling into your new, unfamiliar neighborhood. It may become a tough time-consuming job or sometimes a convenient, time-saving one. With the help of the organization called relocation service industry, chances are higher that it will be the latter.

This relocation service industry came into existence when more number of companies started relocating their employees to other divisions, cities and even countries. Originally, the firms would reimburse the workers for whatever amount they spent on relocation and moving assistance. But, this cost turned out to be expensive and things were not getting organized in the suggested manner. Then, service providers began hiring contractors who would work in the same firm – relocation service providers. All these companies situated in various areas contribute to the entire relocation service industry.

If an employee needs to relocate to a different city or nation, the employee takes complete responsibility of moving the employee along with his family. This can be accomplished using the relocation service industry. Use the yellow page index or the internet in order to locate a provider who will cover the place you are moving to. However, most services do similar jobs and you may need to do some study on the difference in services when deciding which company must be hired. This industry has a huge network, which offers relocation services covering many companies in separate places.

One of the vital things that will keep you preoccupied during relocation is leasing or selling you old house and finding another one in the new area you are moving to. But, the relocation service provider will handle that. They have contacts with several real estate companies, and in certain cases, they have one of their own. They put you home for sale. Certain relocation companies will purchase your home at an appraisal value, so that you will have enough funds to buy a new house in your relocated area. The company will sell the house later. The next step is to find a new home for you and your family in the area you have relocated to. In addition, they will manage all dealings connected to the purchase to avoid any traveling that the employee or his family would have to handle. They put in their best efforts to find you a home that is near all businesses and facilities that are frequently used, like, doctors, schools, churches and shopping malls.

Work like getting utilities repaired, household articles being moved and unpacked, leases and rental of cars etc, are effectively dealt with if you hire a reliable relocation service provider of the renowned relocation service industry.

Career and Technical Education for the Service Industry – A Triple Win

In today’s society, post-secondary education is a topic that is getting an increased amount of attention. The American President, national, state, and local politicians, and educators across the country continue to work towards identifying new ways to increase the attainment rate for postsecondary education. Career and technical education (CTE) is an important and increasingly popular component of post-secondary education. The role of CTE has continued to develop and evolve over the past several decades. Some people, however, correlate CTE to blue-collar manual labor jobs, and that stigma sometimes detracts from the appeal of CTE for many potential students.

CTE can have a significant impact on the attainment levels of post-secondary education, and it can occur rather inexpensively and efficiently. What is important is that the CTE offerings must continue to expand and evolve as the marketplace changes. One of the largest opportunities for an increase in formal post-secondary education involves current and future employees of the service industry, specifically food service and sales.

There are vast amounts of employees in these sectors, making them prime candidates for further education. According to the US Bureau of Labor Statistics (May, 2014), 12.9 million workers in the United States were employed as front-line waiters / waitresses, sales representatives, or first-line supervisors of those two segments of the working population. That is almost 10% of the working population of this country. However, very few members of these occupational segments have received any formal training or education relating to their occupation from an educational institution.

What would be the benefit of launching and promoting an organization similar to the technical institutes that provide CTE to individuals seeking occupations in the technology or mechanical industries that many people see advertised on television? Who would benefit from a Service Industry Institute (SII), similar to ITT or MMI but focusing on the service industry rather than technology or motorcycles?

The first people to benefit would be the employees themselves. There is a strong correlation between higher earnings potential after completion of a CTE program versus simply having a high school diploma or GED. It has also been widely observed that individuals who complete a CTE program are much more likely to pursue and complete additional post-secondary education. Lastly, people who complete a CTE program and enter the workforce for 4 years prior to pursuing an associate’s or bachelor’s degree incur much lower education debt and a much higher rate of completion than students who pursue a degree directly out of high school. Bottom line… the employee benefits significantly in several very important ways.

Another group that would benefit from service industry-focused CTE would be companies and organizations that provide those services to consumers. Having a highly trained and knowledgeable workforce enables companies to meet their customer’s needs more effectively and efficiently, leading to higher profits, more satisfied customers, and increased repeat business and net promoter scores. Companies would also be able to streamline their hiring practices by focusing on attracting potential employees who have formal training in the service industry. Lastly, companies would be able to reduce their own training expenses either by hiring candidates who have already completed post-secondary training and certification in their sector or by making the successful completion of such certification a requirement for their continued employment.

The last group that would benefit from a better-educated service industry workforce would be the customers who use the service of those employees, and the economy as a whole. Anyone who has gone to a restaurant and been served by a waiter or waitress has experienced the impact of that server’s skills (or lack thereof) first-hand. Anyone who has shopped at a retail store and interacted with a sales person has experienced first-hand how that sales person’s skills affected the transaction. Bottom line… the better the experience by the individuals providing service to you, the higher level of enjoyment you experience in that interaction, and nothing sets the stage for a good experience more than effective training. Finally, when a customer experiences exceptional service, they spend more money. That helps stimulate the economy, and that is good for everyone.

Service Industry Lean Manufacturing – Implementation Guide

Non-manufacturing industries have not embraced lean manufacturing to the same extent as those producing a product. Some service industries have found the same principles apply, although the use of lean manufacturing tools is different.

For example, a value added analysis is just as easily conducted with a worker talking on the telephone as someone using one.

The 5S tool can be used to organize the surroundings in the telemarketing office. All materials the telemarketer uses should be organized and within reach without having leave the area. This 5S organization enables the telemarketer to continuously utilize any material in front of them as well as keep an eye on a computer.

The same SMED tools can be used with a administrative assistant as a machine operator. The process map and movement will show the waste in each. The assistant’s travel shows the motion waste. The waiting waste is often huge in any white collar or service job. For example, the waste from waiting on a colleague, manager, supplier, or anyone else can be eliminated. There are ways to minimize it by removing the root cause as well as finding activities to fill the time. These activities should be of short duration, such as data entry, filing, or printing.

Line balancing is easy in a service environment. The key is flexibility. For example, two tellers at a bank may be required 6 out of 8 hours per day, but the trained lean expert or industrial engineer is required to notice it. The additional two hours of waste comes in buckets of 1-2 minutes throughout the day. Again, this time must be filled with value added activities in a standard work format. If the job isn’t standardized, the two individuals may absorb the time and appear 100% busy. There are many other instances where job combinations are obvious.

The value stream map is an excellent tool for service industries. Rather than the traditional macro level view of the system, the value stream map can be used in a department or area of the business. An example would be the service desk at a department store. Begin with the information flow and trigger for activity, which might be a customer. Break the map into various segments showing the few activities that comprise 90% of the work, such as returned goods, request for information, or complaints. Standardized Operations should be utilized for returned goods to minimize motion and waiting, such as a decision flow diagram. If the manager is called a large percentage of the time, the decision flow diagram needs improved. Obviously the 5S and SMED tools are also relevant, as well as root cause problem solving to eliminate the complaints.

Service industries often use kanbans without knowing it, such as ordering supplies. The same pull systems can be used in service industries as the manufacturing sector. The supply distribution center is one obvious example. Inventory waste can be eliminated using pull systems beginning with the end downstream customer.
When implementing lean manufacturing in a service industry, it is important to tailor the training to the business. Most SMED (single minute exchange of die) training is developed using examples of setup activities for equipment. It is easier for people to understand and see the waste in their processes when the training has obvious applicability.

One of the best long term lean manufacturing tools to apply in a service industry is the kaizen event. Kaizen means “incremental improvement” in Japanese. The kaizen team is comprised of a cross functional team developed to quickly and substantially improve a business issue. For example, a kaizen might be developed to reduce hospital check in time for testing. The team might include the individuals conducting the check-in, a nurse, manager, an IT representative, and a couple customers. If the average check in time is 35 minutes (the elapsed time from walking into the building until seated in a private room), the kaizen objective might be to reduce the check in time to 20 minutes within 5 days.

Cellular manufacturing can be used in many service businesses. Rather than placing individual pieces of equipment such as the postage meter, copier, fax, and file drawer throughout the area for everyone to use (and wait on), consider placing these items together in a U shaped cell to minimize movement.

The “One Piece Flow” concept is a great tool for processing items such as quotes, bills, or mail pieces. For example, if four people must review a quote, and the first person processes 500 prior to moving to the second individual, and so on, the cycle time is going to be very long. Also, if the fourth person notices a mistake the other three missed, all 500 are bad and much labor was spent unnecessarily. Moving the piece in a flow of “one” or in small batches minimizes the error cost and reduces cycle time.

Service industries have a terrific opportunity to reduce waste. Sometimes it is simple and obvious, while other times it takes the same creativity as in the factory.